HotWire HVAC, Refrigerator & Appliance Repair Spokane

5.0

Based on 553 reviews

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Jill Renner

04:49 02 Mar 26

We hired this company to service our Bosch dishwasher on February 18, 2026. There were two technicians who were friendly and knowledgeable. They explained what they were doing and why to my husband. They were here close to two hours and found the issue and corrected it. The fee was in line with the average dishwasher servicing or repair costs. We were very happy with their work and professionalism and would not hesitate to hire them again.

Jennifer S

22:17 18 Feb 26

Nick is a super hero appliance repair man! The whole experience working with RainCity was wonderful….but Nick was exceptional!

We chose this company to help repair our dryer because after a few calls to repair companies around town, their customer service was by far the friendliest and most professional.

We were very impressed by Nick’s knowledge and obvious extensive repair experience. He quickly and efficiently diagnosed our dryer issue, ordered the part that was needed, and then got back in touch with us as soon as the part arrived to have it installed. The whole process was done within about a week.

We highly recommend this company!

Steph Berg

18:22 16 Feb 26

Rain City was great for our dishwasher repair! They were so prompt and had availability right away. The tech was super polite and he was able to diagnose and fix the issue quickly. I would definitely call them again what a nice experience!!

Serene S.

09:06 14 Feb 26

Technicians were friendly and did a great job! Was not a normal problem, broken wire, but they were determined to figure it out. Glad we don't have to buy a new dishwasher! There was a mixup with the invoice, but they took care of it.

Paul Jepson

01:31 30 Jan 26

We selected RainCity Appliance Repair to connect a water line to our washing machine that had a slightly cross threaded intake valve connection. We were told that there would be a service charge of $89 to diagnose and that if we had the repair done the service fee would be deducted from the total repair labor and parts charge. The repairman Nick was able to reconnect the existing supply hose to the intake on the washing machine and did not require any parts. The total bill came to $224 for just the labor after the discount was taken off. I feel that the labor charge was excessive and expressed my dismay. UPDATE!!!!
Management reached out offering to adjust my charges to what I had expected them to be for this service. I have a much better attitude toward this company and believe the compromise on price represents a position of customer satisfaction desired by RainCity. Thank you for demonstrating good customer relations.

Karen M

21:54 03 Jan 26

The service tech, Eugene, was friendly and knowledgeable about what needed to be fixed. A part needed to be ordered and it arrived within a few days and he promptly completed the repair as soon as the part was here. My machine will last many more years. It was SO REASSURING to know that I didn't have to deal with the expense of replacing it. Nor did I have to find a laundromat to fill in while I waited for the repair, he was that prompt.

Gayle Libutti

17:48 19 Dec 25

Honestly, we were amazed at the service we received from Rain City. In the middle of the holidays, our washer broke and we needed help right away. We were impressed with the online reviews of Rain City, so we called them.

They responded to our call immediately and Eugene came out the next day. He was so pleasant. He was very honest with us and explained things clearly. He ordered a new part and was back to repair the washer as soon as it (quickly) arrived.

The communication with the office was excellent. The woman was very pleasant to work with. Both she and Eugene were professional and personable.

We cannot say enough good things about our experience with Rain City!

Gayle and Hank Libutti

Aaron

04:33 17 Dec 25

Nick was great! GE Dishwasher Heating Drying Element repair due to a plastic wheel fell off and melted to it during a cycle. Nick was easy to work with, efficient, & quiet working so not to disturb my two dogs which I had isolated away from him.
Very nice guy let alone easy on the eyes!

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