Comprehensive Maintenance for Commercial Kitchens

Ensure reliability, efficiency, and compliance with health and safety standards with our scheduled maintenance plan for commercial kitchen appliances. Avoid unexpected failures and maximize equipment performance with professional inspections and tune-ups.

$375

every 6 months ($750 annually)


Plan Overview

Ensure reliability, efficiency, and compliance with health and safety standards with our scheduled maintenance plan for commercial kitchen appliances.

Covered Appliances & Services

Refrigeration Maintenance

Up to 5 units: Walk-in refrigerators/freezers, reach-in coolers, undercounter refrigerators, ice machines


Cooking Equipment Maintenance

Up to 8 units: Ovens (convection, combi, deck), ranges, fryers, griddles, charbroilers


Dishwasher Maintenance

Up to 2 units: Conveyor dishwashers, undercounter dishwashers, glass washers


Comprehensive Report

Additional Appliances

What’s NOT Included in the Plan

This plan is for preventative maintenance only. The following are NOT included

Repairs or Replacement of Parts

Labor and parts required for repairs or replacements are billed separately. Plan members receive a 15% repair service discount on labor.

Emergency Services

Unscheduled or urgent visits outside of the bi-annual plan are priced at $129 per visit.

Specialized Equipment Maintenance

Equipment not specified in the plan (e.g., coffee machines, water heaters) is excluded unless agreed upon.

Non-Functioning Appliances

Appliances requiring repair before maintenance begins are not covered.

Appliance Replacement

Evaluations or installations of new appliances are not part of the plan.

Exhaust Hood Cleaning & HVAC Inspections

Priced per job

Custom Consultations

Appliance upgrades or replacements

Chef preparing meal in a modern kitchen with various cookware.

Accessible Appliances

Ensure appliances are accessible for maintenance (e.g., moveable if required).

Pre-Maintenance Repairs

Address pre-existing issues not covered in the maintenance plan.

Timely Scheduling

Maintain agreed-upon service appointments to avoid rescheduling fees.

faqs

Is This a Repair Warranty Plan?

No, this is a preventative maintenance plan, not a repair or extended warranty plan. Repairs
and part replacements are billed separately.

What If My Appliance is Already Not Working?

This plan does not cover non-functional appliances. Repairs must be completed before
maintenance begins.

Are There Hidden Fees?

No hidden fees. The only additional costs apply to extra appliances, emergency visits, or repairs.

What If I Need to Cancel?

You can cancel anytime, with no cancellation fees. However, refunds are not issued for partially
used periods.

What If I Move My Business Location?

The plan is transferable to a new business owner or can be transferred to a new location if within
our service area.

Do I Need to Be Present for Service?

A business representative must be present during the appointment.

What Happens If an Issue is Found During Maintenance?

We will provide a detailed report with recommendations. If repairs are needed, we offer discounted service rates

Our team is available for add-on services, including exhaust hood cleaning, HVAC inspections, and appliance consultations.
Members enjoy a 15% discount on all additional services.

We Serve

The Seattle Metropolitan Area

Testimonials

4.9
Based on 632 reviews
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Adam Dudsic
04:31 30 Jan 25
The fan motor in my old freezer failed. An original part was no longer available, but the HotWire tech found a compatible motor and replaced it. That was about 8 months ago. The motor sounds a little different, but I haven’t had any issues with the freezer. The technician was very professional, friendly, and got the work done efficiently. Very happy with the work and the results!
Sunny
02:09 16 Jan 25
I recently had my dryer repaired, and I’m really pleased with the service. The technician arrived on time. Now dryer works like new, and the whole process was done in under an hour. I appreciated the transparent pricing and the technician’s professionalism throughout. Highly recommend this service!
aaron small
06:18 12 Jan 25
Hotwire was very responsive in inspecting our fridge for a power issue. They diagnosed the issue quickly, gave me a quote on repairs with a lead time for parts. After parts arrived they scheduled the repair within the week. The fridge worked as promised and technicians were knowledgeable and courteous. I would definitely call them again for my next appliance repair.
Philip Peterson
21:20 08 Jan 25
This company has shown they don't care about customer service and communication whatsoever to me.
I called one day, was told it would be $69 to come out and take a look and give a total price for fixing the problem, they'd be there the same day afternoon. I told them exactly what was wrong and needed to be fixed. I wasn't going to be onsite so I gave my number as the main contact and the number of the person on site. They called the person on site 30 minutes later and rescheduled to two days later (today) whatever, not happy about it.
I don't hear anything from them until they just send an estimate via email for $400+ and don't even call me for my approval, they just leave.. Why wouldn't they have the part on hand to replace when I told them exactly what was wrong. I would have totally paid the estimate if they had communicated.
Erica Smith
21:35 04 Jan 25
Oleg was prompt and professional and was able to repair our dishwasher in no time! Highly recommend.
Michael Caswell
18:51 28 Dec 24
Our technician Oleg was fantastic. Identified the problem right away and quickly fixed it. Overall we booked an appointment, were able to get a tech the next day, and they showed up on time in the beginning of the 2 hour window. Not even 30 minutes later issue was fixed and price was reasonable.
A D
01:08 08 Dec 24
I had my refrigerator serviced recently, and the experience was positive. The technician showed up right on time and was professional throughout the visit. They quickly identified the problem and gave a clear explanation of the required repair steps and costs involved.

The work was completed efficiently and to a high standard, but I did feel the price was on the higher side. Despite that, the quality and promptness of the service were impressive. I’d recommend them if you’re looking for reliable and professional repairs, though the cost might be a consideration.
Sam Gordon
00:42 12 Oct 24
Fixed my oven fast with no hassle to me. Did a good fast job and figured out the problem within minutes. Igor did a great job. Very please with his service.