Commercial Ice Machine Installation & Repair in Redmond WA

New commercial ice machine for your Redmond restaurant, or a repair on the current one? We size, install, and service both — one team, one number.

When Redmond Businesses Need a New Ice Machine

  • Current machine can’t keep up with growing business volume — a common Redmond issue as restaurants near the tech campuses grow — sizing needs to match new peak demand
  • Repeated repairs on an aging unit approaching end of life — commercial ice machines typically last 8-12 years — beyond that, replacement often costs less than continued repair
  • New restaurant or bar build-out needing ice production from day one — we size, install, and commission during buildout so opening day isn’t held up on ice equipment
  • Upgrading to a combined ice and water dispenser system — increasingly popular in Redmond quick-service and cafe settings for space and self-serve efficiency
  • Adding a second unit for a satellite bar or service area — we size supplementary units to work alongside existing equipment rather than replacing what still works
  • Switching ice type — cube to nugget or flake — for menu needs — a common upgrade as menus shift toward premium cocktails or fresh seafood displays

Commercial Ice Machine Services in Redmond

New Ice Machine Installation — sized to your Redmond kitchen or bar’s actual peak-day ice volume, with proper water line and drain setup.

Ice and Water Dispenser Systems — combined units increasingly requested by Redmond cafes and quick-service restaurants.

Repair & Maintenance — keeping existing Redmond ice machines running efficiently between replacements.

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We calculate based on your seating capacity, bar volume, and peak-day service — not a generic size chart based on kitchen square footage. This prevents both under-producing (running out during service) and overspending on a machine larger than you actually need. Sizing conversations for new Redmond restaurants include peak-day ice consumption estimates based on your menu and service style, not generic square-footage rules of thumb.
In most cases, yes, especially if the existing water line and drain are still usable and correctly sized for the new equipment. We confirm this during the site visit and flag anything that needs upgrading before installation. For most installations, existing water supply and drain infrastructure works fine with the new equipment — we confirm during the site visit rather than assuming either way.
Yes, we service any brand regardless of who installed it originally. This is particularly useful when you take over a Redmond restaurant space with equipment already in place and need a service relationship for whatever's there. Servicing inherited equipment when you take over a Redmond space is one of our regular scenarios — we can quickly assess condition and lifetime estimates during the first visit.
Installation labor is covered under our standard workmanship warranty, and manufacturer warranties apply to the equipment itself — we'll walk you through both at quote time so you understand exactly what's covered. For installations combined with a broader Redmond kitchen renovation, we coordinate scheduling with your general contractor and other trades to avoid holding up your buildout timeline.

Sizing a commercial ice machine correctly for a Redmond restaurant, bar, or hotel is less about square footage and more about peak-day ice consumption — dinner rush at a steakhouse, Saturday brunch at a busy cafe, or a hotel with a functions calendar can each require very different daily production capacities. We ask real questions about your operation before recommending a machine, not just about your existing bin size.

Installation is handled by our licensed crew, with proper water supply plumbing, drain routing, and electrical connections done to Redmond city code. We pull the required permit when applicable, coordinate any scheduled inspections, and commission the unit with documented water quality and ice production readings before turning it over.

We service every brand we install and many we don’t — so if you inherit an unfamiliar machine when you take over a Redmond space, we can still keep it running while you plan for eventual replacement. Every service visit and installation is backed by our 90-day parts and labor warranty on the work we perform.

Ice machine placement in a Redmond kitchen matters more than most operators realize — adequate air clearance around the condenser is critical for cooling performance, and a unit crammed into a tight corner will run harder, wear faster, and produce less ice than the spec sheet promises. We factor placement into every installation quote and will recommend relocation if the current or planned spot won’t support the equipment’s actual airflow needs.

For Redmond restaurants and bars planning menu changes that affect ice type or volume — adding cocktail programs, transitioning to premium ice for craft cocktails, or scaling up seasonally — we can help right-size the equipment before you commit to the menu shift. This kind of forward planning conversation is more useful than reactive equipment sizing after a shortage becomes apparent during service.

Testimonials
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5.0
Based on 52 reviews
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Midori Tanouye profile picture
Midori Tanouye
3 months ago
Olek fixed my dryer, quickly and at a very reasonable cost. Same day appointment, very easy. :) Thanks!
Alex Diaz profile picture
Alex Diaz
4 months ago
Olek, did an great on fixing my dryer. Came in did diagnosis and was fully done in a matter of hours. Thank you for hour service!
Peter profile picture
Peter
6 months ago
Our refrigerator stopped properly cooling. While it wasn't completely out. it just wasn't cool enough to keep things fresh. Called Hotwire on Friday. Technician came out Saturday morning. Vlad is a young fellow but very knowledgeable. He quickly diagnosed the problem which was a frozen stuck fan. After removing the freezer tray, he pulled out his magic steamer gadget and defrosted the coils. He did a thorough job cleaning up and putting everything together. Happy to have things running again ahead of Superbowl Sunday.
Eli Pinkerton profile picture
Eli Pinkerton
6 months ago
The team here was great. I had an issue with a dishwasher, they were quick to diagnose it and informed us of reasonable alternatives. We chose to repair it, they ordered the part and installed it. Throughout, they were communicative, helpful, and nice. The price was reasonable as well. I'd go back to them for any appliance issues in the future!
Dan Burbank profile picture
Dan Burbank
6 months ago
Great experience. Vlad was on time and very professional. FIXED the issue and was a fair price
Thank you.
Cameron S profile picture
Cameron S
7 months ago
My LG fridge/freezer stopped cooling. I called Rain City around 8pm, and they were able to get a technician out before Noon the next day. After inspecting the problem the tech informed me that the compressor went out, which is a somewhat common problem on LGs. He'd be able to fix it right away if I wanted. Given the labor needed to replace the compressor, I decided to just replace the refrigerator instead.
I was pleased how he explained the issue and presented me with various options. I'd definitely recommend.
Ruben Contreras profile picture
Ruben Contreras
9 months ago
Vlad was wonderful. He brought our microwave back to life. Saved us a costly replacement. He was professional and clean. Service was the day after our call. Price was as expected. I would highly recommend their service.

Serving Every Neighborhood in Redmond, WA

We provide HVAC and appliance repair throughout Redmond, including:

Nearest HotWire location serving Redmond — Woodinville, WA